questions, answered.

what does partnering with +wellvyl mean?

you bring the space, the talent, or the reach — a boutique studio, a gym, a spa or recovery space, a concierge practice, a coworking space, or an affiliate network — and +wellvyl brings the members, the production, and the marketplace around it. approved partners get a profile in the member app and, where it fits, a place on the Live Experience Calendar.

how do i apply?

fill out the application at /apply — it takes about five minutes and asks who you are, what kind of space you run, and what you bring. there is no payment or contract at this stage.

what happens after i apply?

the partnerships team reviews every application against the social-wellness standard and reaches out directly — usually within a few days. if it is a fit, the next step is a short call to walk through the details together.

how does the marketplace work?

the member-facing marketplace is curated, not open — the wellvyl team reviews every partner and every offering before members ever see it. once you are approved, you edit your own studio profile and offerings from the portal, and changes to a live offering are re-reviewed before they go back out to members.

can i add photos and video to my profile?

yes — from the profile page in the portal you can add a logo, a banner image, and a gallery of photos (and, where video is enabled, short video). this is what members see when they look at your listing.

what is +wellvyl pass?

wellvyl pass is an upcoming program that gives members access to partner venues beyond your own offerings — a classpass-style network built on partner-fair terms. it is a separate program from your core partnership: separate terms, separate decision. you can register interest from the pass tab in the portal, and the partnerships team follows up to work out details with you directly. nothing about pass is preset — every partner's terms are negotiated individually.

how does billing and revenue work?

economics are negotiated individually with the partnerships team as part of onboarding — we do not publish a single rate card here because terms are set per partner. ask the partnerships team for the specifics that apply to you.

how do i get help?

email Partnerships@wellvyl.com any time — the partnerships team handles perks, publishing, pass, and billing questions. if you are signed in, there is also an EMAIL PARTNERSHIPS button on the settings page.

i forgot my password — or i am new and need to set one. what do i do?

use the "set or reset your password" link on the sign-in page. it emails a link to the address on file — the same link both resets a password and sets one for the first time, so new contributors use it too.

how do i get my sign-in credentials?

the partnerships team issues your sign-in once your application is approved — you do not create your own account before then.

where do i find your legal policies?

our privacy policy, terms of service, and refund policy are published at wellvyl.com and linked at the bottom of this page — that is the canonical source for anything legal.